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Staff Management
Embracing the philosophy of Investors in People
  1. Carole Clarke

    Carole Clarke graduated from Cambridge in 1981 and is now in partnership with her husband David in a six vet small animal practice in Kings Lynn. In 1995, the practice was the first in the UK to gain the Investors in People award. Carole was also one of the first candidates to gain the Certificate in Veterinary Practice Management, in February 1996.


INVESTORS in People is a national standard which is both an award and a philosophy indicating that a business acknowledges its staff as its most valuable asset, and is committed to developing them in line with clearly set out business objectives. There must be adequate systems in place for training and evaluation and a commitment to continual improvement. Whether or not a practice intends to undergo the formal process of assessment, the standard is a valuable one to aim for as it offers a useful framework for practice development and improvement.

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