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Client Perception
Measuring up in the public eye
  1. John Bower

    John Bower is a senior partner in a nine-vet small animal hospital in Plymouth. He is a past-president of the BVA and BSAVA and a founder member of the Veterinary Practice Management Association. He was chairman of the SPVS working party established to examine the relationship between the veterinary profession and the public.

Abstract

IN 1992 the Society of Practising Veterinary Surgeons (SPVS) set up a joint working party with the BVA, BSAVA, BEVA and BCVA to examine the relationship between the veterinary profession and the animalowning public. This working party was not established in response to any particular request or incident, but as a genuine wish to discover the situation by the then SPVS president, Des Thompson, and his council. Most arms of the profession were involved to ensure the widest possible range of views and experience. This article summarises the report of the working party.

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