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Staff Management
Appraisals - an effective way to develop your staff
  1. Steve Derby

    Steve Derby has 20 years' experience in banking, including four years as a senior training officer in National Westminster Bank's Training Centre. He is currently company secretary for Centaur Services and a member of the certification committee of the Veterinary Practice Management Association.

Abstract

THE staff of a veterinary practice are its most valuable resource: their performance can make or mar its best endeavours. A staff appraisal system provides a chance for an employer and an employee to discuss the latter's performance over the previous year and to set goals for the future. Making the time to set up an effective appraisal system is, says Steve Derby, time well spent. This article aims to provide a framework to encourage practices to look at staff appraisal; future articles will present a practical approach to preparing for and conducting an appraisal interview.

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