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Staff Management
Desperately seeking management expertise . . .
  1. Roger Haverson

    Roger Haverson qualified from the Royal Veterinary College, London, in 1966. Since then he has had a practice management role in practices varying from veterinary hospital to single-handed practice. For the past 15 years he has been managing principal of a four-vet small animal practice in Norfolk. He is currently chairman of the Veterinary Practice Management Association's education committee.

Abstract

YOU are overwhelmed by the latest waste control regulations. You have got a VAT inspection next week. The employee that you decided to part company with last week is threatening action at an industrial tribunal. Your outstanding debts have never been so high, and your partner has just returned from a pet food company's seminar on practice health to enquire why you don't have a written business plan for the next two, three and five years ...

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