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Staff Management
Motivation - why and how?
  1. Maggie Shilcock

    Maggie Shilcock has been practice manager at the Bishopton Veterinary Group, a 12-vet mixed practice in north Yorkshire, for seven years. She is currently honorary secretary of the Veterinary Practice Management Association and editor of the VPMA's journal, Veterinary Management for Today.


A MOTIVATED and committed workforce brings rewards - some quantifiable, some less so - to all aspects of practice life and business. But motivation is a personal thing and what is a strong motivational factor for one person, may be much less important for another. Here, Maggie Shilcock discusses a range of 'motivators' and describes how these can be used to best effect in the practice situation.

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