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Staff Management
Motivation - why and how?
  1. Maggie Shilcock

    Maggie Shilcock has been practice manager at the Bishopton Veterinary Group, a 12-vet mixed practice in north Yorkshire, for seven years. She is currently honorary secretary of the Veterinary Practice Management Association and editor of the VPMA's journal, Veterinary Management for Today.

Abstract

A MOTIVATED and committed workforce brings rewards - some quantifiable, some less so - to all aspects of practice life and business. But motivation is a personal thing and what is a strong motivational factor for one person, may be much less important for another. Here, Maggie Shilcock discusses a range of 'motivators' and describes how these can be used to best effect in the practice situation.

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