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Team Building
Coping with conflict in the practice 2. Strategies for success
  1. Charlotte Dale

    Charlotte Dale is a qualified nurse and health visitor who has worked in the field of health promotion for 15 years. She is married to a veterinary surgeon.

Abstract

CONFLICT is a normal part of life. It can't be avoided, so learning how to resolve a situation and bring it to a conclusion is a valuable survival skill. In the second article of her series on coping with conflict, Charlotte Dale looks at techniques for 'calming the hissing and spitting'.

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