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Practice Protocols
Smoothing the flow of practice life
  1. Jennifer Jones

    Jennifer Jones qualified from the Royal Veterinary College in 1985 and is now in practice in north-west England. She was awarded a diploma in management in 1997 and is currently studying for graduateship of the Institute of Personnel and Development.


THE flow chart and its more detailed derivative, the flow process chart, are an under-used management tool in veterinary practice, according to Jennifer Jones. In this article, she describes each and suggests how they might usefully be applied to procedures commonly performed in practice.

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