Article Text

Technology in Business
The practice telephone system 2. New technologies
  1. John Taylor

    John Taylor graduated from Cambridge in 2000 and is the owner of a small animal practice near Banbury. As well as a strong desire to offer something special in terms of veterinary care, he runs a consultancy providing specialist telephony solutions to the veterinary industry.


New technologies are changing the way telephones are viewed and used. In the May issue of In Practice (volume 32, pp 210–213), John Taylor discussed various ways of handling telephone inquiries. Here, he looks at the ‘nuts and bolts’ of various telephone systems, and what they have to offer.

Statistics from

If you wish to reuse any or all of this article please use the link below which will take you to the Copyright Clearance Center’s RightsLink service. You will be able to get a quick price and instant permission to reuse the content in many different ways.