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Clinical workflow: a useful tool to improve staff retention, practice efficiency and staff wellbeing
  1. Gillian Page


Clinical workflow should involve all levels of a veterinary business, and covers many different aspects of the day-to-day runnings of a practice; staff and client communications, tasks involved in a particular procedure, the team structure and the timeline of a patient’s journey. This article highlights why a workflow restructure can be hugely beneficial for staff retention, wellbeing and business longevity.

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